Privacy policy

At Seasail, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our store.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely via third-party providers)
  • Order history and purchase details
  • IP address and device/browser information

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure secure transactions
  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your data only with trusted third parties to operate our business, such as:

  • Payment processors
  • Shipping and delivery companies
  • E-commerce platforms and service providers (e.g., Shopify)

These partners are required to protect your data.

4. Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill orders
  • Meet legal and accounting requirements
  • Resolve disputes and enforce agreements

5. Your Rights

If you are located in Switzerland or the EU, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to data processing
  • Request data portability

To exercise these rights, contact us using the details below.

6. Cookies

Our website uses cookies to:

  • Improve user experience
  • Remember preferences
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not work properly.

7. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Third-Party Services

Some services (like payment gateways or shipping providers) may collect and process your data under their own privacy policies.

We recommend reviewing their policies as well.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us:

Email: contact@seasailbags.com
Phone: +41 32 432 7700
Address: Fabrikstrasse 18, 4552 Derendingen, Switzerland